Husqvarna – B2C Instructable

B2C Instructable Husqvarna Husqvarna is a world leader in Forest-, Park- and Garden solutions, and invented the robotic lawnmower. Here you can learn how to change the cutting blades in the 450x Automower – So much more fun than reading manuals. More case studies

Simrad – B2B Instructable

B2B Instructable Simrad Simrad is a leading manufacturer of sonar technology for professional fishing. This Product Experience helps you install the SY50 sonar – a complex task made easy! More case studies

Suunto Dive USA – B2C Sales

B2C sales Suunto Dive USA Suunto Dive USA Suunto makes some of the best dive computers in the world, but they’re difficult to buy online. This Product Experience supports selected resellers in North America by letting you try the product as if you had it in your hand. More case studies

5 ways to improve the customer experience online.

Being an innovative start-up working with big corporates gives me a unique view of innovation at work. Here are 5 things I find important to help innovation take off. What else drives good innovation, in your opinion? If you want more points of view, I’ll be participating in a panel covering this topic during the […]

Case 5: Med-tech product launch

Case 5: Med-tech product launch The Actiste is an innovative medical device for people with diabetes. Stockholm-based Health-Tech company Brighter launched the product online and at international trade shows and conferences. Results:  Used interactive on stage for keynote presentation Visitors interacted with product in the stand Visitors spent on average 2.5 minutes interacting with the […]

Case 4: B2B sales support

Case 4: B2B sales support Simrad, a global leader in sonar technology, uses 3ngage to present their complex products in sales calls and as a digital leave-behind.Results: A high increase in sales- even during pandemic lockdowns. Increased understanding of the company’s value add. All 110 sales staff actively use the simulation to support their international […]

Case 3: Aftermarket support

Case 3: Aftermarket support Husqvarna launched this step-by-step self-service instruction in multiple languages and markets. Channels: brand websites, e-commerce sites, user app, online customer support, digital displays in physical stores. Results: Increase in customer satisfaction and decrease in warranty claims.  0 % Increased willingness-to-buy 0 % of users stated it was very easy to use 0 % […]