3ngage is a platform that delivers interactive simulations of physical products for use in sales, training and support.
3ngage lets people experience physical products in the digital world
Key Benefits
Providing a better buying experience, where your customer will enjoy reaching
a positive decision.
By making complex products easy to understand, 3ngage can be used to train your sales, partners as well as the end-user.
Letting the user drive the story and explore your products at their own pace increases customer satisfaction
“This will increase sales conversion, enable competitor differentation and provide a premium interactions & experience”
“A platform that lets us discuss products
on a higher level with new customers”
“We already closed the gap between our brand’s and retailers’ online touchpoints, so I believe both channels can benefit from your solutions.” It’s when you get your hands on the product that you finally understand
It’s when you get your hands on the product
that you finally understand
Here is one of our latest product experiences – just interact with it and explore the product.
3ngage digitalizes the entire buying journey
Learn what interests your customers the most
We capture data on the customer-product interaction to identify
pain points, benchmark and optimize the experience.
- Efficient product training
- Better trained resellers and partners
- Let buyers test-drive product
- Make product content engaging
- Increase conversion in any channel
- Help end-users learn product operation
- Increase customer satisfaction
- Measure user pain points
- Decrease support costs
- Enable self-service
Product experiences
as a service makes perfect sense
Collection of relevant input material and assets
- Product brief
- CAD file / 3D model of the product(s)
- Samples/photos as reference for look feel and texture
- Visualization model or drawing of desired environment
1 – 2 days
Development of concept for the interactive experience
- Joint brief workshop
- Definition of target channels/platforms
- Presentation and review of concept
- Agreement on copy for callouts and other texts
- Typically 1 – 2 adjustments
1 week
Production of confirmed product experience
- Modeling of product and environment
- Tailoring of UI to fit with brand guidelines
- Development and implementation of product interactions
- Configuration of desired reporting dashboards
2 – 5 weeks
Final testing validation and corrections
- Testing of user experience and visual experience
- Multi-platform validation
- Integration to test environment/pre-launch website
- Corrections and adjustments, if required
2 – 3 days
Launch of the new product experience
- Integration to relevant digital channels/websites
- Support for implementation with 3rd parties/resellers
- Onboarding to reporting/analytics dashboards
Ongoing maintenance, hosting, and behavior data provisioning
- Ensuring availability and function even as user systems change
- Premium hosting solution gives fast load times globally
- Tailored behavioral data dashboards and reporting
